Shipping policy
Free UK Shipping Policy
Free Shipping Across the UK
At Love4Padel, we’re pleased to offer free standard delivery on all UK orders.
We want your shopping experience to be as simple as possible, so there are no additional standard delivery charges added to your order at checkout.
Delivery Times
Orders are normally dispatched within 1–2 working days after payment has been received.
Once your order has been dispatched, standard UK delivery typically takes 2–4 working days.
Please note that delivery times are estimates and may occasionally be affected by courier delays, bank holidays, adverse weather or other circumstances outside our control.
Order Tracking
Where tracking is available, you will receive a confirmation email containing your tracking information once your order has been dispatched.
If you have not received your order within the expected delivery timeframe, please contact us and we'll be happy to help.
UK Delivery
Free standard delivery applies to orders delivered to addresses within the United Kingdom.
Certain remote or offshore locations may be subject to additional delivery charges or delivery restrictions. If any additional charge applies to your order, we will make this clear before your order is completed.
Express Delivery
If express or premium delivery options are available, these may be offered at an additional cost. Any applicable delivery charge will be clearly displayed before you complete your purchase.
Incorrect or Incomplete Delivery Information
Please make sure your delivery address and contact details are correct before completing your order.
Love4Padel cannot be held responsible for delays or additional costs resulting from an incorrect or incomplete delivery address provided by the customer.
Delayed or Missing Orders
If your order has not arrived within the expected delivery timeframe, please contact us at info@love4padel.com with your order number.
We will work with you and the delivery provider to locate your order and resolve the issue as quickly as possible.
Damaged Parcels
If your parcel arrives visibly damaged, please contact us as soon as possible and, where possible, provide photographs of the packaging and the item received.
We will assess the issue and arrange an appropriate resolution in accordance with your statutory consumer rights.
Your Consumer Rights
Nothing in this shipping policy affects your statutory rights as a UK consumer. Our delivery and returns policies are intended to operate alongside, and not replace, those rights. UK online customers may also have cancellation and refund rights under the applicable consumer legislation.
